Refund timelines

Where the money goes back to, and how long it takes once the return clears inspection.

Original payment methodRefund destinationTypical timeline
Credit / Debit CardSame card5–7 business days
PayPalPayPal balance3–5 business days
Store Credit / Gift CardStore creditInstant

Before the clock starts

Refunds are issued after the returned item passes warehouse inspection, typically within 5–7 business days of receipt.

A refund always goes back the way it was paid. There is no route to a different card or a different account.

Damaged items

A refund for a damaged or incorrect item includes the original shipping cost, and no restocking fee is deducted — see damaged, defective or wrong item.